Go paperless and receive your quarterly statement via email.
There's many benefits to signing up and here’s five great reasons why:
- lessen paper clutter around your home
- enjoy the convenience of having your eBill delivered securely to your inbox
- view your ebill anytime from your phone, tablet, pc or desktop, making paying your bill easier
- retrieve previous bills fast from your personal email account whenever you need – especially handy around tax time
- reduce time spent storing statements on your fridge, message board or searching for mislaid bills.
Still have questions? Visit our FAQ page.
How do I register?
Residential customers please fill in the form below.
Business customers, please call us on 131 691 and we’ll process your registration swiftly over the phone.
Ready to sign up?
*Tip Before signing up for eBilling, find a City West Water bill so you can input your account number below.
Sorry, we are unable to identify you based on the information you provided. Please review your information and try again.
For assistance, please contact us on 131 691 between 8.30am and 5.00pm, Monday to Friday.
Sorry, an unknown error has occurred. Please try again. If you continue to have difficulties, please contact us on 131 691 between 8.30am and 5.00pm, Monday to Friday.
The account number provided is already registered for eBill.
For enquiries regarding this account, please contact us on 131 691 between 8.30am and 5.00pm, Monday to Friday.
If you are already registered, you can update your email. For assistance, please contact us on 131 691 between 8.30am - 5.00pm, Monday to Friday, or email us.
